Bank of America is seeking candidates for the role of Team Member at its Gandhinagar location. The position is open to graduates with 0 to 2 years of experience. This opportunity is ideal for freshers and professionals with limited experience who want to be part of a global financial institution.
Company Name: Bank of America
Job Role: Team Member
Education Required: Any Graduate
Experience Required: 0 to 2 years
Job Location: Gandhinagar
Roles and Responsibilities:
- Process requests from Client Services, Sales, and Business partners in a timely manner, adhering to laid down procedures and ensuring that the established service standards are met.
- Pass accounting entries to collect billing charges from the clients and, also should be able to Investigate and determine any billing discrepancies and pass necessary accounting reversal/ corrective entries.
- Monitor and ensure that all queries are as per TAT.
- Identify billing gaps.
- Identify risk areas in the process and escalate to the manager.
- Escalate any process-related ambiguities to the supervisors or manager for clarification.
- Support the team manager in capturing performance-related data and reporting MIS on a timely basis.
- Have an innovative approach to work and continuously identify and implement process improvements.
- Seek opportunities to improve processes by initiating best practices.
Required Skills and Qualifications:
- Strong communication skills – Needs to manage Voice/E-Mail communication with key APAC, EMEA & US stakeholders.
- Proficient with MS Excel, PowerPoint (presentation skills), and Outlook.
- Strong Accounting and Payment knowledge.
- Good understanding of Business Documentation.
