Amazon is hiring for the position of Cloud Support Associate at their Bangalore location. This opportunity is open to graduates with 0 to 1 year of experience. As a Cloud Support Associate, you will assist in managing and troubleshooting cloud-based solutions for Amazon’s customers, gaining valuable exposure to cloud technologies and services.
Company Name: Amazon
Job Role: Cloud Support Associate
Education Required: Any Graduate
Experience Required: 0 – 1 year
Job Location: Bangalore
Roles and Responsibilities:
- Learn and use groundbreaking technologies.
- Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs.
- Interact with leading technologists around the world and resolve customer issues.
- Partner with Amazon teams in India to help reproduce and resolve customer issues.
- Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services.
- Drive customer communication during critical events.
- Drive projects that improve support-related processes and our customers’ technical support experience.
- Write tutorials, how-to videos, and other technical articles for the developer community.
- Work on critical, highly complex customer problems that may span multiple AWS services.
Required Skills and Qualifications:
- 0-1 year of experience in Linux Systems administration Database design and Optimization data analysis OR Network administration OR Dev-ops. Programming/ scripting experience (Java, Perl, Ruby, C#, and/or PHP).
- Troubleshooting/ Support experience.
- Excellent oral and written communication skills.
