Sutherland is conducting a walk-in drive in Hyderabad for the role of International Voice Process Executive. The company is welcoming candidates with qualifications of 10+2, graduate, or postgraduate degrees, and is open to hiring both freshers and those with up to 3 years of experience. This walk-in event will take place from October 25th to November 3rd, 2024, between 9:30 AM and 5:30 PM.
Company Name: Sutherland
Job Role: International Voice Process
Education Required: Any 10+2, Graduates and PG
Experience Required: 0 – 3 years
Job Location: Hyderabad
Walkin Date: 25th October 2024 – 3rd November 2024, 9.30 AM – 5.30 PM
Hiring Type: Walkin
Roles and Responsibilities:
- Handle inbound customer calls from international clients.
- Resolve customer complaints and concerns in a timely and professional manner.
- Utilize software applications and tools to manage customer interactions.
- Meet or exceed customer satisfaction and quality targets.
- Collaborate with internal teams to resolve complex customer issues.
- Maintain accurate records of customer interactions.
Required Skills and Qualifications:
- Fluency in English (written and spoken).
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving and conflict-resolution skills.
- Undergraduates and Graduates are eligible.
- Any 10+2, Graduates and PG are eligible.
Walkin Date and Venue:
Walkin Date: 25th October 2024 – 3rd November 2024, 9.30 AM – 5.30 PM
Walkin Venue: Sutherland, 7th Floor, Divya Sree Building, Lanco Hills, Manikonda, Telangana 500089.
