Genpact is seeking fresh postgraduates for the role of Process Associate in Content Moderation at its Hanamkonda location. This position is designed for individuals eager to launch their careers in a vibrant environment, focusing on evaluating and moderating online content to ensure compliance with platform guidelines and community standards.
Company Name: Genpact
Job Role: Process Associate – Content Moderation
Education Required: PG
Experience Required: Freshers
Job Location: Hanamkonda
Roles and Responsibilities:
- Provide resolution to maintain standards of quality.
- Review content and provide resolution based on prescribed guidelines.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of process and policies.
- Provide excellent customer service to our customers.
Required Skills and Qualifications:
- Any Graduate (PG an added advantage).
- Freshers are eligible.
- Fluent in English Language.
