BNY Mellon is hiring for the position of Associate, Client Processing I, based in Chennai. Candidates with a bachelor’s degree and 0 to 3 years of experience are encouraged to apply for this role. The position involves supporting client processing activities and ensuring seamless delivery of services in alignment with organizational standards.
Company Name: BNY Mellon
Job Role: Associate, Client Processing I
Education Required: Bachelor’s degree
Experience Required: 0 – 3 years
Job Location: Chennai
Roles and Responsibilities:
- Client Processing – IC1 performs routine and non-routine client service and transactional support functions.
- Interacts with other organizational units/teams to ensure timely delivery of service or resolution of issues.
- Processes account-related transactions per scheduled events/ client-authenticated direction.
- Following established procedures answers inquiries, and resolves problems or issues.
- Manages situations that may require adaptation of response or extensive research according to client response.
- Escalates more complex situations to senior colleagues.
- Integrates area knowledge with an understanding of industry standards and practices to provide solutions to internal and external clients.
- Performs complex operational tasks in a product or functional area.
- May be responsible for allocating and checking the work of team members.
- May be responsible for specific supervisory review and approval actions.
- Contribute to the achievement of team objectives.
Required Skills and Qualifications:
- Bachelors degree or the equivalent combination of education and experience is required.
- 0-3 years of total work experience is preferred.
- Experience in brokerage processing is preferred.
- Applicable local/regional licenses or certifications as required by the business.
