HCLTech is organizing a walk-in drive for freshers interested in joining their Voice Process team at the Hyderabad location. Candidates with any graduate degree are welcome to attend. The walk-in interviews are scheduled for 23rd and 24th November 2024, from 10:00 AM to 5:00 PM.
Company Name: HCLTech
Job Role: Voice Process
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Hyderabad
Walkin Date: 23rd November 2024 – 24th November 2024, 10.00 AM – 5.00 PM
Hiring Type: Walkin
Roles and Responsibilities:
- Respond to customer support queries via chat, email & call, ensuring adherence to training standards, frameworks, and policies.
- Diagnose and resolve customer issues.
- Create and optimize Ads accounts at scale.
- Utilize data analysis techniques like regression, classification, and anomaly detection to identify patterns.
- Manage tasks through ticketing systems and prioritize client requests to meet SLAs.
Required Skills and Qualifications:
- Basic understanding of HTML, JavaScript, and CSS.
- Familiarity with web concepts and development technologies.
- Excellent written and verbal communication skills.
Walkin Date and Venue:
Walkin Date: 23rd November 2024 – 24th November 2024, 10.00 AM – 5.00 PM
Walkin Venue: Advance Business Hub, An Ascendas IT Park, Building H-01B, Phase 2, HITEC City, Hyderabad, Telangana 500081.
