Willis Towers Watson is organizing a walk-in drive for the Operations role at their Mumbai office. The position is open to candidates holding qualifications such as B.Ed, B.A, B.Com, or BFA, with 0 to 2 years of experience. The walk-in interview is scheduled for 2nd December 2024, from 11:30 AM to 1:30 PM.
Company Name: Willis Towers Watson
Job Role: Operations
Education Required: B.Ed, B.A, B.Com, BFA
Experience Required: 0 – 2 years
Job Location: Mumbai
Walkin Date: 2nd December 2024, 11.30 AM – 1.30 PM
Hiring Type: Walkin
Roles and Responsibilities:
- KPI Management
- Deliver as per the KPIs defined for the role. To always maintain a set SLA.
- Accuracy/ quality, TAT standards prescribed by the Business Unit.
- Manage workload/ volumes and delivery expectations as per business requirements.
- Develop a sound understanding of the business process.
- Update work tracker and time tracking tools accurately and on a real-time basis.
- Complete ad-hoc tasks as directed by the Team Leader.
- Ensure adherence to compliance and operate within the guidelines of internal and external regulators.
- Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues, and the business interests of the company.
- Operations Management/ Operational Effectiveness
- Participate and contribute in team huddles.
- Proactively support key initiatives that have been delivered to implement change.
- To ensure any feedback (including breaches/ errors) found in the process is informed to the team Manager instantly.
- Relationship management
- Ensure ongoing, effective relationships with stakeholders (Internal/external).
Required Skills and Qualifications:
- Minimum Bachelor’s degree required. Preferred Commerce or Insurance background.
- Analytical Skills.
- Excellent communication skills.
- MS Office.
Walkin Date and Venue:
Walkin Date: 2nd December 2024, 11.30 AM – 1.30 PM
Walkin Venue: WTW, 7th floor, A&B Wing, ithink Techno Campus, Pokharan Road 2, Subhash Nagar, Thane- 400606.
