Sutherland is hosting a walk-in recruitment drive for the role of Content Moderators at its Chennai office. Candidates with a graduation degree and 0 to 2 years of experience are encouraged to apply. The walk-in interviews will take place from 2nd December 2024 to 6th December 2024, between 10:30 AM and 1:30 PM.
Company Name: Sutherland
Job Role: Content Moderators
Education Required: Any Graduate
Experience Required: 0 – 2 years
Job Location: Chennai
Walkin Date: 2nd December 2024 – 6th December 2024, 10.30 AM – 1.30 PM
Hiring Type: Walkin
Roles and Responsibilities:
- Content Review & Moderation:
- Accurately review and moderate user-generated content, including text, and images for adherence to community guidelines and safety standards.
- Policy Application:
- Apply moderation policies effectively, ensuring decisions align with established standards and adjusting for nuances within cultural or regional contexts where applicable.
- Stay updated on policy changes, adapting quickly to new guidelines and escalation protocols.
- Quality and Compliance:
- Meet or exceed quality targets for accuracy and consistency in moderation decisions, following defined KPIs.
- Adhere to all data privacy and security protocols in handling user data and maintaining confidentiality.
- Reporting & Escalation:
- Escalate complex or highly sensitive cases to internal teams as required, following defined escalation procedures.
Required Skills and Qualifications:
- Proven experience as a content moderator, technical writer, or similar role
- Portfolio of published articles.
- Experience doing research using multiple sources.
- Excellent English language written and verbal communication skills.
- Ability to meet deadlines.
- Both freshers and experienced can apply for this role.
- Graduate in any stream or related field.
- A degree in English literature and journalism would be an added advantage.
- Previous experience working in Content Moderation would be an added advantage.
Walkin Date and Venue:
Walkin Date: 2nd December 2024 – 6th December 2024, 10.30 AM – 1.30 PM
Walkin Venue: Gateway Office Parks, A1, GF, 5th 6th, B2 Block# 16, GST Road, Perungalathur, Chennai, Tamil Nadu 600063·
