IGT Solutions is hosting a walk-in drive for the role of Customer Support Executive at its Gurugram office. This opportunity is open to candidates with a bachelor’s degree and experience ranging from 0 to 3 years. The walk-in drive will take place from 5th December 2024 to 9th December 2024, between 9:30 AM and 4:30 PM.
Company Name: IGT Solutions
Job Role: Customer Support Executive
Education Required: Bachelor’s degree
Experience Required: 0 – 3 years
Job Location: Gurugram
Walkin Date: 5th December 2024 – 9th December 2024, 9.30 AM – 4.30 PM
Hiring Type: Walkin
Roles and Responsibilities:
- Handle customer inquiries and resolve issues efficiently.
- Provide accurate information about banking products and services.
- Process transactions and maintain customer records.
- Ensure compliance with banking regulations and policies.
- Deliver excellent customer service and enhance customer satisfaction.
- Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience.
- Develop a deep understanding of our banking products and services to identify upselling opportunities based on customer needs and preferences.
Required Skills and Qualifications:
- Minimum Bachelor’s degree/ Graduation must
- Prior experience in customer service or banking is preferred.
- Strong communication and interpersonal skills.
- Ability to handle customer queries and complaints effectively.
- Basic computer skills.
Walkin Date and Venue:
Walkin Date: 5th December 2024 – 9th December 2024, 9.30 AM – 4.30 PM
Walkin Venue: Infotech Center Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram – 122016, Haryana.