Omega Healthcare is conducting a walk-in drive in Bangalore for the Voice Process role. This opportunity is open to both graduates and undergraduates with 0 to 1 year of experience. The interviews will be held from 11th December 2024 to 20th December 2024, between 9:30 AM and 4:30 PM.
Company Name: Omega Healthcare
Job Role: Voice Process
Education Required: Graduates or Undergraduates
Experience Required: 0 – 1 year
Job Location: Bangalore
Walkin Date: 11th December 2024 – 20th December 2024, 9.30 AM – 4.30 PM
Hiring Type: Walkin
Roles and Responsibilities:
- Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay).
- Identify potential process improvements, trends, and issues and escalate to the Supervisor through calling.
- Follow the Workflow documentation like SOPs Update tracker, Issue Log, and Trend logs.
- Be part of all the training sessions to gain knowledge about RCM.
- Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursement, and account transactions.
- Identify the accounts that do not require calling and can be fixed by the Analyst to resolve.
- Logical thinking to identify the trends, and resolve accounts for an error-free account.
- Identify payer issues and lead special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary Roles and Responsibilities.
- Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay).
- Identify potential process improvements, trends, and issues and escalate to Supervisor through calling.
- Follow the Workflow documentation like SOPs Update tracker, Issue Log, and Trend logs.
- Be part of all the training sessions to gain knowledge about RCM.
- Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursement, and account transactions.
- Identify the accounts that do not require calling and can be fixed by the Analyst to resolve.
- Logical thinking to identify the trends, and resolve accounts for an error-free account.
- Identify payer issues and lead special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary.
Required Skills and Qualifications:
- Graduates or Undergraduates.
- Good communication skills.
Walkin Date and Venue:
Walkin Date: 11th December 2024 – 20th December 2024, 9.30 AM – 4.30 PM
Walkin Venue: Wind Tunnel Rd, Avalappa Layout, Muniyappa Layout, Murgesh Pallya, Bengaluru, Karnataka – 560017.
