Razorpay is seeking fresh graduates to join their team as Junior Analysts in Risk Management at their Bangalore office. This role is ideal for candidates with a bachelor’s degree who are eager to kickstart their careers in a dynamic fintech environment.
Company Name: Razorpay
Job Role: Junior Analyst – Risk Management
Education Required: Bachelor’s degree
Experience Required: Freshers
Job Location: Bangalore
Roles and Responsibilities:
- Monitor transactions/ merchants to identify risk/fraud and take necessary action immediately.
- Handle transaction queries in case of discrepancies where disputes arise from the customer.
- Work closely with the partner banks and Cybercell to handle chargebacks/customer disputes and ensure timely recovery to reduce losses.
- Speak to merchants or customers to understand and address queries/concerns.
- Identify innovative ways to reduce risks by providing inputs on enhancing the process and reducing monetary losses.
Required Skills and Qualifications:
- Bachelor’s degree in a relevant field.
- Proficiency in Microsoft Office Suite or related programs.
- Familiarity with risk management software or data analysis tools (e.g., SQL, R, or Python) is a plus.
- Knowledge about a customer support application or CRM is an advantage.
- Ability to gather, interpret, and analyze data accurately.
