Ericsson, a renowned global player in the telecommunications industry, is currently in search of skilled professionals for the role of Domain Support Specialist in Noida, Uttar Pradesh, India. The position specifically calls for individuals with a degree in Electronics and Telecommunication Engineering, showcasing the company’s focus on recruiting candidates with a strong academic foundation in the relevant field. With an experience requirement ranging from 1 to 5 years, Ericsson encourages applicants with a diverse range of professional backgrounds to apply.
Company Name: Ericsson
Job Role: Domain Support Specialist
Education Required: Degree in Electronics and Telecommunication Engineering.
Experience Required: 1 – 5 years
Job Location: Noida
Job Responsibilities:
- Managing NOC 24X7 environment & act as a mentor to the Shift resources.
- Role is to handle the day to day operational challenges and ensure smooth operations and as per the contract agreements.
- To support and implement MSTOP processes.
- Authorized to report security breach incidences.
- To suggest for corrective and preventive actions of security threats.
- To act as a planned work coordinator for emergency requests beyond normal office hours.
Required Qualifications:
- Ensuring KPI / SLA Fulfillment related to Network.
- Maintenance & 1st Level troubleshooting of the events taking place on the network.
- To be able to interface with the other organizational entities like Circle team NPI, NPO, Optimization, SRF, FO, Projects, 3PP, Customer Support, Customer etc.
- To handle and analyze Trouble Tickets and recommend timely actions and solutions to Trouble Tickets when vital.
- Technical Knowledge of Microwave Equipment’s & Remedy Tool.
- Technical and/or functional skills: GSM & CDMA Knowledge.
- Degree in Electronics and Telecommunication Engineering.
- At least 1 – 5 years’ experience in Telecom. Significant part of this experience must be in to Telecom Network.
