IntouchCX, a leading player in customer experience solutions, is currently conducting walk-in interviews for the position of International Voice Process in Hyderabad. The company is seeking individuals with any graduate degree who possess excellent communication skills. The role involves engaging in international voice processes, making it an exciting opportunity for candidates with diverse educational backgrounds. IntouchCX is open to candidates with 0-3 years of experience, making this a suitable opportunity for both fresh graduates and those with some professional exposure. The walk-in interviews are scheduled from 16th to 19th December, between 9.30 AM and 5.30 PM, providing a convenient window for interested candidates to showcase their skills and join a dynamic team in the vibrant city of Hyderabad.
Company Name: IntouchCX
Job Role: International Voice Process
Education Required: Any Graduate
Experience Required: 0-3 years
Job location: Hyderabad
Walkin Date: 16th December 2023 – 19th December 2023 , 9.30 AM – 5.30 PM
Hiring type: Walkin
Role and Responsibilities:
- The candidate has to Support through Voice and Chat.
- The candidate has to respond to customer complaints in a professional manner.
- The candidate has to resolve complaints successfully in accordance with established guidelines The candidate should have the ability to build rapport with the customer.
- The candidate should have the ability to overcome objections and ask for business.
Required Skills and Qualification:
- Candidates will be preferred based on their understanding of ecommerce websites.
- Should possess effective Written & Verbal Communication skills and Comprehension skills.
- Should have excellent typing Speed (At least 30 WPM).
- Should have Excellent interpersonal and intrapersonal skills & should be a team player.
Eligibility Criteria:
- Must be a Graduate or Under Graduate ( No Pursuing Candidate).
- Minimum understanding of Customer Service & should have a minimum of 6 months of experience in international voice or chat support role.
- Freshers with excellent verbal and written communication skills can also apply.
- Should be flexible to work for both Voice and Chat support.
- Immediate joiners are preferred.
- 100% work from the office.
- Willing to work 24-7 shifts (Night Shifts/ Late Night Shifts and rotational shifts).
Walkin Date and Venue:
Walkin Date: 16th December 2023 – 19th December 2023, 9.30 AM – 5.30 PM
Walkin Venue: 2A, RahejaMindspace IT Park, 4th & 5th Floor, Maximus Towers, HITEC City, Madhapur, Telangana 500081
