Guidewire, a leading company in the IT industry, is offering an exciting opportunity for individuals seeking a career in technology through their Global IT Help Desk Intern position. This internship is designed for those pursuing their final year or those who have completed their BS/BE/B.Tech in Computer Science Engineering. The ideal candidate should possess excellent verbal and written communication skills, along with strong interpersonal skills, a sense of ownership, and a proactive drive. As a Global IT Help Desk Intern at Guidewire, successful candidates will have the chance to work in the vibrant tech hub of Bangalore.
Company Name: Guidewire
Job Role: Global IT Help Desk Intern
Job Type: Internship
Education Required: Pursuing final year or completed BS/BE/B.Tech in Computer Science Engineering
Skills Required: Excellent verbal and written communication and interpersonal skills Strong interpersonal skills, sense of ownership, and drive
Job Location: Bangalore
Role and Responsibilities:
- Assist in working on Global Help Desk tickets and projects such as.
- Documenting current and new processes within the Global Help Desk and BT Teams.
- Configuring Windows and Mac hardware (laptops) for end-users.
- Assisting with new hire setups, hardware inventory updates, hardware disposal, etc.
- Other ad-hoc tasks related to our Global Help Desk team’s needs.
Required Skills and Qualification:
- Pursuing final year or completed BS/BE/B.Tech in Computer Science Engineering.
- Experience with Windows 10 and/or OS X and MS Office applications.
- Zest to learn and ability to rapidly absorb new technologies.
- Desire to work in a fast-paced environment.
- Excellent verbal and written communication and interpersonal skills.
- Collaborative work ethic and a team-player at heart.
- Demonstrated agile, systematic problem-solving approach and skills.
- Strong interpersonal skills, sense of ownership, and drive.
- Position is onsite minimum of two days in office.
