Sprinklr, a leading player in the digital customer experience management industry, is currently on the lookout for aspiring individuals to join their team as Product Analysts. The ideal candidates for this role are fresh graduates with a degree in engineering or a related field, eager to embark on a rewarding journey in the tech domain. Sprinklr is known for its innovative solutions and cutting-edge products that empower businesses to manage their customer interactions effectively. As a Product Analyst, one would be at the forefront of understanding and shaping these digital solutions. The opportunity is based in the bustling city of Gurgaon, offering a vibrant work environment in the heart of India’s technology and business hub.
Company Name: Sprinklr
Job Role: Product Analyst
Education Required: Degree in engineering or related field
Experience Required: Freshers
Job Location: Gurgaon
Role and Responsibilities:
- Drive breadth + depth of product consumption by configuring and optimizing customer environments for various brands and industries following high standards of delivery and quality.
- Maintain deep technical knowledge of platform functionality + use cases.
- Constant learning and collaborating with the team to develop best practices on product configuration.
- Work as a team to understand product adoption by various brands and establish standard practices to improve adoption.
- Use product usage data to understand customer pain points and recommend possible solutions to the product team.
- Work closely with the Product Management team to improve product adoption.
Required Skills and Qualification:
- Degree in engineering or related field.
- Ability to work in a highly challenging startup environment by maintaining high standards of accuracy in terms of quality & quantity.
- Strong ownership and accountability.
- Excellent communication and presentation skills.
- Good Time management skills.
- Strong ownership and accountability.
- Ability to analyze data quickly to reach relevant insights.
- Understand client needs and map them to concrete solutions.
