Cornerstone, a prominent organization in the tech industry, is currently inviting applications for the position of Cloud Operations Engineer in Hyderabad. The role requires candidates with any graduate degree and is specifically tailored for freshers, presenting an exciting entry point into the field. As a Cloud Operations Engineer at Cornerstone, the selected candidate will play a vital role in maintaining and optimizing cloud infrastructure, contributing to the company’s seamless technological operations. The location in Hyderabad, a thriving IT hub, adds to the appeal of this opportunity, providing an enriching work environment and numerous growth prospects.
Company Name: Cornerstone
Job Role: Cloud Operations Engineer
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Hyderabad
Role and Responsibilities:
- Responsible for ensuring seamless running of the underlying infrastructure and the Applications are working as expected.
- Responsible to monitor critical applications and services to minimize downtime with the help of available Monitoring tools.
- Responsible for troubleshooting issues with close collaboration with Developers and other technical teams.
- Find opportunities and implementation of monitoring policies for the systems and processes.
- Providing a high level of service to our customers and adhering to our strict SLAs for response and restoration times.
- Addressing Customer requests adhering change management policy.
- Remote Administration of Data Center Servers.
- Troubleshooting of issues related to Windows/Linux/CentOS and VMware Servers/infrastructure.
- Optimizes system availability, security and performance.
- Perform all backups, fixing backup failures and recovery for the hosted environment.
- Provide backend support for the systems to internal Customer Support staff Respond to customer requests for program loads, and system customization specific to SumTotal System’s industry leading product(s).
Required Skills and Qualification:
- Attitude to learn new technologies.
- Keen in troubleshooting issues.
- Excellent analytical and problem solving skills.
- Knowledge on MYSQL, Mongo DB technologies is an Add-On. Ability to work both independently and as part of a team Excellent customer service skills.
- Consideration for privacy and security obligations.
