ServiceNow, a leading global provider of cloud-based services and digital workflow solutions, is currently recruiting for the position of Senior Services Development Manager. This exciting opportunity is open to fresh graduates, making it an excellent entry point for individuals looking to kickstart their career in services development. The role is based in the vibrant city of Mumbai, a testament to ServiceNow’s commitment to tapping into diverse talent pools in key business hubs. As a Senior Services Development Manager at ServiceNow, the selected candidate will have the chance to work on cutting-edge projects and play a pivotal role in driving innovation within the company’s service development initiatives.
Company Name: ServiceNow
Job Role: Senior Services Development Manager
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Mumbai
Role and Responsibilities:
- Collaborate with inside and outside Digital, Field, and Partner sales team members to develop and execute success and adoption services opportunities in collaboration with the Services Account Executives and their designated territories.
- Work with the SAE in your region to prioritise sales activities against specific opportunities on clear role-responsible guidelines.
- Work effectively and collaborate with the Expert Services delivery team to identify additional revenue opportunities from existing engagements, including Change Orders.
- Participate in all district activities to develop a programmatic approach to creating, managing, and closing a pipeline of opportunities commensurate with achieving assigned service quotas.
- Proactively create new Services opportunities Impact and Adoption Services for new and installed base customers.
- Own the responsibility for any Impact Guided deal in the territories of the Services Account Executives.
- Manage sales opportunities and business relationships from the office with influential contacts across the territories of the Services Account Executive on very large accounts and new logos. Work with the extended support and delivery team to drive the development of packaging strategies and services proposals.
- Prioritise and manage inbound services sales requests.
- Execute Value-based Selling Methodology for Impact and Adoption services opportunities.
- Meeting or exceeding Monthly, Quarterly and Annual sales targets.
- Providing accurate information to management for forecasting, quarterly business reviews, etc.
- Ensuring compliance with operational standards and customer relationship management.
Required Skills and Qualification:
- Profound relationship-building skills and senior communication skills.
- Strong understanding of sales and decision processes in large organisations.
- Demonstrated experience in enterprise software or consulting services.
- Proven track record of accurate forecasting and achieving quota.
- Strong technical aptitude to understand the desired business outcomes and translate those to services capabilities that ServiceNow can deliver.
- Experience selling enterprise-class solutions, services, or success in person or remotely via Zoom.
- A thorough understanding of the sales process and the ability to navigate and progress short but complex sales cycles.
- Sales force automation, enterprise resource planning, or other IT infrastructure management monitoring and discovery technologies are definite pluses.
- Presentation skills via web-based tools.
- Persistent, dependable, and accountable.
- Skilled at concisely summarising salient points in the English language.
- Strong collaboration skills to drive business while working side-by-side with the Services Sales Executive.
