Rivera Manpower is currently inviting applicants for the position of Voice Process/Customer Support in Bengaluru. Candidates applying for this role should possess a high school diploma or its equivalent, although higher education is preferred. Whether you’re a fresh graduate or someone with up to four years of experience, Rivera Manpower encourages individuals with diverse backgrounds to attend their walk-in interviews scheduled for the 5th of March 2024, from 10.30 AM to 2.00 PM. This walk-in hiring event provides a convenient opportunity for interested candidates to demonstrate their communication skills and customer service acumen.
Company Name: Rivera Manpower
Job Role: Voice Process/Customer Support/
Education Required: High school diploma or equivalent; higher education preferred.
Experience Required: 0 – 4 years
Job Location: Bengaluru
Walkin Date: 5th March 2024, 10.30 AM – 2.00 PM
Hiring Type: Walkin
Role and Responsibilities:
- Provide exceptional customer service via inbound and outbound calls in an international voice support environment.
- Address customer inquiries, resolve issues, and provide appropriate solutions in a timely manner.
- Ensure high levels of customer satisfaction and retention through effective communication and problem-solving skills.
- Collaborate with team members and other departments to ensure seamless customer experiences.
- Adhere to company policies, procedures, and quality standards.
Required Skills and Qualification:
- Excellent verbal and written communication skills in English.
- Ability to work in US shifts (flexibility in working hours).
- Strong interpersonal skills and the ability to work effectively in a team environment.
- Proficiency in basic computer applications and CRM systems.
- High school diploma or equivalent; higher education preferred.
Walkin Date and Venue:
Walkin Date: 5th March 2024, 10.30 AM – 2.00 PM
Walkin Venue: No.8, 2nd Floor, Samsung Plaza, Outer Ring Rd, Next To Vodafone, BTM 2nd Stage, Bengaluru, Karnataka 560076
