Hudson’s Bay Company is currently seeking candidates for the position of Trainee Digital Risk Management in Bangalore. This role is open to any graduate, reflecting the company’s inclusive approach to talent acquisition. The ideal candidate for this trainee position should have a minimum of 6 months to 1 year of experience, emphasizing the company’s preference for individuals with a foundational understanding of digital risk management. As a Trainee in Digital Risk Management at Hudson’s Bay Company, candidates will have the opportunity to gain hands-on experience and receive comprehensive training in this dynamic field.
Company Name: Hudson’s Bay Company
Job Role: Trainee Digital Risk Management
Education Required: Any Graduate
Experience Required: 6 months to 1 year
Job Location: Bangalore
Role and Responsibilities:
- Handling Inbound calls for resolving their Card/Gift card Queries based on info in the internal
- Software/tools we have.
- Analyze the problem and provide solution as per process guidelines.
- Following the SLA Timelines and Targets.
- Office Hours Shifts will be Night in between (8.30 PM – 9.30 AM IST) – May very as per process
- requirement in future.
- How Often You May Travel:
- NA.
- Your Life and Career at HBC:
- Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
- Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or
- corporate.
- A culture that promotes a healthy, fulfilling work/life balance.
Required Skills and Qualification:
- Excellent Communication Skills.
- Prior Experience in US call center of minimum 6 months to 1 year will be given preference.
- Demonstrated ability to provide the highest level of customer service to internal and external
- candidates.
- Must be tech savvy; proficient in Word, Excel, Applicant Tracking Systems and CRM’s with the ability
- to learn additional programs as needed.
- Preference if handled Gift card processes.
