Myntra is currently seeking freshers for the role of Associate – CRM in Bangalore. This position welcomes applications from any graduate who is passionate about customer relationship management. Joining Myntra as an Associate – CRM offers an exciting opportunity to embark on a career journey in the e-commerce industry. As part of the CRM team, individuals will play a crucial role in managing and enhancing customer relationships, ensuring customer satisfaction and loyalty. This role provides a dynamic environment where freshers can learn and grow, gaining valuable experience in customer-centric strategies and practices.
Company Name: Myntra
Job Role: Associate – CRM
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Bangalore
Role and Responsibilities:
- Monitor key metrics such as revenue per unit, gross margin, provisioning liquidation, conversion, average order value, customer acquisition, top-performing styles, etc.
- Work with the analytics team to measure the effectiveness of marketing campaigns to evaluate and improve future performance.
- Liaison with the finance team to ensure the accuracy of P&L reporting for the portfolio.
- Reconciliation of discounts with brand associates for funding of sale day properties.
- Monitor discounting/ pricing for key brands on other portals to ensure parity; pre-empt customer switching.
- Analyze trends in terms of inventory, revenue, stock cover, and impact of marketing initiatives.
- Influence various teams/ stakeholders within the organization to meet goals & project timelines.
- Set up the reporting processes for operational streamlining.
- Sales Forecasting & Trend Analysis.
- Develop innovative strong analyses and trends that would shape new dimensions of pricing.
Required Skills and Qualification:
- Skillset – SQL, Phython, Power BI, Tableau.
