NTT Data is currently looking to fill the role of AR Callers (Voice Process)-WFO in Chennai. This position requires a high school diploma as the minimum educational qualification, making it accessible to a wide range of candidates. With a requirement of 0-1 years of experience, this opportunity is ideal for freshers looking to enter the field of voice process outsourcing. NTT Data is organizing a walk-in interview on the 18th March 2024, from 11.00 AM to 2.00 PM, providing a convenient opportunity for interested individuals to apply in person. This hiring type reflects NTT Data’s commitment to inclusivity and providing equal opportunities for all.
Company Name: NTT Data
Job Role: AR Callers (Voice Process)-WFO
Education Required: High School Diploma
Experience Required: 0-1 years
Job Location: Chennai
Walkin Date: 18th March 2024, 11.00 AM – 2.00 PM
Hiring Type: Walkin
Role and Responsibilities:
- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met.
- Analyzing medical insurance claims for quality assurance.
- Resolving moderately routine questions following pre-established guidelines.
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services, and processes performed by the team.
Required Skills and Qualification:
- Ability to work regularly scheduled shifts from Monday-Friday (8:00 PM to 6:00 AM) or (5.30 PM to 3.30 AM).
- High school diploma.
- Good knowledge of using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
- 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
- 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.
Walkin Date and Venue:
Walkin Date:18th March 2024, 11.00 AM – 2.00 PM.
Walkin Venue: DLF IT Park 7th Block, 2nd Floor, Ramapuram, Chennai.
