Mastercard is currently seeking individuals for the role of Associate Analyst, Analytics & Metrics, offering a promising opportunity for fresh graduates to begin their careers in the realm of data analysis. With no prior experience required, this position is open to any graduate eager to dive into the world of analytics. Situated in the corporate hub of Gurgaon, this role promises exposure to a dynamic work environment and the chance to work with cutting-edge data analytics tools and methodologies.
Company Name: Mastercard
Job Role: Associate Analyst, Analytics & Metrics
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Gurgaon
Role and Responsibilities:
- Support collection, validation, and reporting of quarterly operational reported data.
- Leverage analytics to analyze customer-reported data to ensure no revenue leakage.
- Provide analytical research across QMR and switched activity for management discussions.
- Deliver advanced, detailed, persuasive customer performance data analytics.
- Support projects related to all operational metrics/ drivers and associated revenue.
- Effectively communicate inquiries with customer to quickly resolve open issues.
- Provide customer support and training related to QMR topics to both internal and external customers.
- Clear and concise documentation with internal systems for tracking inquiries.
- Support quarterly QMR business updates to regional finance teams.
- Key contributor to developing and testing system enhancements/ process improvements.
Required Skills and Qualification:
- Self-starter and fast learner who thrives under tight timelines.
- Intellectually curious and driving issues to the root cause.
- Ability to organize and prioritize workload while handling multiple business tasks.
- Strong analytical skills and attention to detail, with an ability to create and present persuasive analysis.
- FP&A experience is preferred.
- Experience with change management/ delivering process change in an operational environment. Six Sigma certifications are a plus.
- Strong organizational and problem-solving skills with great attention to detail.
- Excellent customer service and communication skills, both written and oral.
- Excellent PC skills including Excel, Microsoft Word, and Outlook, as well as the ability to quickly learn internal applications.
