Cognizant is conducting a walk-in drive for the position of Semi Voice Process in Hyderabad on 22nd March 2024, from 10.00 AM to 12.00 PM. This presents a golden opportunity for individuals with a Bachelor’s Degree or equivalent at the graduate level, regardless of experience level, as the company welcomes candidates with 0 to 5 years of experience. As a Voice Process associate at Cognizant, successful candidates will engage in handling customer inquiries, providing support, and ensuring smooth communication channels. This walk-in hiring event signifies Cognizant’s commitment to recruiting top talent and offers an accessible entry point into the organization for both fresh graduates and seasoned professionals.
Company Name: Cognizant
Job Role: Semi Voice Process
Education Required: Graduate Level (Bachelors Degree)
Experience Required: 0-5 years
Job Location: Hyderabad
Walkin Date: 22nd March 2024, 10.00 AM – 12.00 PM
Hiring Type: Walkin
Role and Responsibilities:
- Conduct thorough secondary research to comprehend various resources for information extraction related to activities and events of the given business.
- Read User reviews and extract the activities that can be performed for those Points of interest or Place topics.
- Refer to images and videos to extract activities related to that Place topic.
- Evaluate activities and events, and categorize them into different buckets based on instructions
- Identify relevant/ irrelevant aspects related to the business category, reviews, queries, etc. used for comparing and rating a place.
- Making sure the tasks allotted are completed within the defined SLA/TAT time.
- Should be able to work independently and understand his/her performance metrics for improvement opportunities.
Required Skills and Qualification:
- Communication: English communication skills and interpersonal skills.
- Mandatory competency: Good English comprehension with Logical Ability, Data Interpretation.
- Reading and Comprehension: Person should be able to read and comprehend content given, and establish context with the given task.
- Research skills: Ability to conduct thorough research using Google platform on a variety of pages related to the POIs being evaluated. This includes being able to identify credible sources of information, evaluate the quality, and summarize complex information in a clear and concise way.
- General Awareness: Candidate should have awareness on consumer services such as food & beverages, restaurant, leisure activities, lifestyle and entertainment domains.
- Work timings: Should be able to work in different shifts and locales depending on the business requirement.
- General skills: Attention to detail and accuracy, proficient with computers and MS office / equivalent platforms.
Walkin Date and Venue:
Walkin Date: 22nd March 2024 , 10.00 AM – 12.00 PM
Walkin Venue: Building 12A, Raheja Mindspace, First floor, Madhapur Rd, HITEC city, Hyderabad, Telangana 500081.
