Ivalua is currently searching for qualified candidates to fill the role of Customer Application Specialist in Pune. Applicants for this position must possess a Bachelor’s (BS) degree in Computer Science, Software Engineering, or a closely related field, or its foreign equivalent. This opportunity is ideal for freshers looking to launch their careers in the realm of customer application support within a dynamic company like Ivalua. Based in Pune, successful candidates will have the chance to apply their academic knowledge and gain hands-on experience in assisting customers with application-related queries and issues.
Company Name: Ivalua
Job Role: Customer Application Specialist
Education Required: Bachelor (BS) degree in Computer Science, Software Engineering or a closely related field or foreign equivalent
Experience Required: Freshers
Job Location: Pune
Role and Responsibilities:
- You’ll be involved in the analysis of requests received from customers or partners.
- You will lead efforts to fix issues through configuration.
- You will be part of a global team and manage internal as well as client communication if needed with the follow-up meetings.
- You will be responsible for your on-the-job training and comply with our Ivalua certification policies to keep yourself updated with the needed skills.
Required Skills and Qualification:
- Bachelor (BS) degree in Computer Science, Software Engineering or a closely related field or foreign equivalent.
- You should have a strong basis in SQL (writing and analyzing)
- Excellent written and verbal communication skills and at ease in a multicultural environment
- You have strong autonomy and good management of priorities.
- You want to develop your customer relationship management skills.
- This position is open to experienced profiles as well as young graduates.
