Flex is currently seeking candidates for the position of Associate Engineer – IT in Chennai. This role requires candidates to hold any graduate degree, emphasizing inclusivity in educational qualifications. With an experience requirement ranging from 1 to 4 years, Flex is open to candidates with varying levels of expertise in the field. Working in Chennai, the selected candidate will have the opportunity to contribute to IT initiatives within the company. This position offers an excellent opportunity for individuals with diverse educational backgrounds and experiences to further their careers in the IT sector while being a part of Flex’s innovative and dynamic work environment in Chennai.
Company Name: Flex
Job Role: Associate Engineer – IT
Education Required: Any Graduate
Experience Required: 1- 4 years
Job Location: Chennai
Role and Responsibilities:
- Monitoring and support the infra as well the remote devices in the network.
- Following Helpdesk tickets with ITIL Process & attend incidents, requests logged by users on day-to- day basis as per SLA, being the first point of escalation.
- Install & Maintain an Active Directory Service and Manage user and group accounts in Windows 2008/2012.
- Responsible for updating and maintaining the users, groups and organization units.
- Image laptop/desktops with MDT and troubleshooting problems related to booting, Hardware and OS performance.
- Troubleshooting of hardware related problems, LAN connectivity Issues.
- Strong experience in PC software applications, MS Operating Systems administration.
- Wide knowledge of PC hardware, peripherals, and software.
- L1 Network troubleshooting.
- Encryption for data security. Handling the issues system image failure with the help of encryption.
- Providing extended support to end users and resolved the issues immediately.
- Participating in 24/7 support including weekend system prep and on-call rotations as per the business needs.
Required Skills and Qualification:
- 1- 4 years of experience is preferred.
- Candidate should be responsible for maintenance of all IT and Network related hardware/software.
- Provide desktop and Network support. Diagnose and resolve technical issues.
- Setting up and configuring new laptops and desktops.
- Completing internal user moves including phones and Desktops.
