JLL (Jones Lang LaSalle), situated in Gurugram, is presently seeking candidates for the position of Executive/Senior Executive Technical. The role demands a Bachelor’s degree in Information Technology, Engineering, or a related field, providing a platform for freshers to embark on their professional journey. This position offers an excellent opportunity for individuals eager to apply their academic knowledge and kick-start their career in a dynamic environment within the technical domain.
Company Name: (JLL) Jones Lang LaSalle
Job Role: Executive/ Senior Executive Technical
Education Required: Bachelor’s degree in Information Technology, Engineering, or a related field.
Experience Required: Freshers
Job Location: Gurugram
Role and Responsibilities:
- Technical Support: Provide technical expertise and support to internal teams and stakeholders, including troubleshooting system issues, resolving IT-related problems, and assisting with equipment installations or upgrades.
- Collaborate with the technical team to ensure effective response and resolution of technical support requests within defined service level agreements.
- Maintenance and Repairs:Coordinate and oversee maintenance tasks and repairs for building systems, equipment, and technology infrastructure.
- Work with vendors, contractors, and internal teams to schedule maintenance activities, track progress, and ensure timely completion.
- Service Contracts:Manage service contracts for maintenance and repairs, ensuring that agreements are in place and requirements are met.
- Monitor vendor performance, negotiate contract terms, and identify opportunities to improve service quality and value.
- Technology Implementation: Assist in the evaluation, implementation, and maintenance of technology solutions to improve operational efficiency.
- Stay up to date with emerging technologies and trends in the CRE industry and recommend appropriate solutions to enhance productivity and streamline operations.
- Documentation and Reporting: Maintain accurate records of technical activities, including service requests, repairs, and upgrades.
- Prepare reports on maintenance, technical incidents, and system performance to provide insights to management and support decision-making processes.
- Training and Knowledge Sharing: Provide training and support to end-users on relevant technical systems, tools, and processes.
- Share knowledge and best practices with colleagues to enhance overall technical capabilities within the organization.
- Compliance and Security: Ensure compliance with relevant regulations, codes, and industry standards, including data privacy and security protocols.
- Collaborate with the IT and security teams to implement and maintain appropriate security measures for systems and data.
Required Skills and Qualification:
- Bachelor’s degree in Information Technology, Engineering, or a related field.
- Proven experience in providing technical support and managing technical operations within a CRE or similar industry.
- Strong knowledge of building systems, technology infrastructure, and related equipment.
- Familiarity with computer networks, hardware, and software applications commonly used in the CRE industry.
- Excellent troubleshooting and problem-solving skills, with a strong attention to detail.
- Effective communication and interpersonal skills, with the ability to interact with internal teams, vendors, and stakeholders.
- Strong organization and time management abilities, with the ability to prioritize tasks and meet deadlines.
- Proficiency in utilizing computerized maintenance management systems (CMMS) and other relevant software applications.
- Adaptable to changing priorities and able to work effectively in a fast-paced environment.
- Professional certifications (e.g., ITIL, Microsoft Certified Professional, CompTIA A+) are a plus.
