Sutherland, a leading company, is currently hiring for the position of Associate – Research. This role is open to any graduate, including freshers, who are eager to start their career in the research field. The job location for this position is in Chennai. Joining Sutherland offers a great opportunity for individuals to kickstart their professional journey in a dynamic and supportive environment.
Company Name: Sutherland
Job Role: Associate – Research
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Chennai
Role and Responsibilities:
- Conduct thorough research on self-serve topics using digital tools and open search to gather information to support content creation.
- Leverage existing SOPs and troubleshooting documents to author customer facing articles and decision trees.
- Read through exhaustive verbose existing content to restructure information and create simple step-based and easy to follow content.
- Able to comprehend and write content and align to client tone of voice.
- Author and format content in DITA using Oxygen XML editor or other DITA XML based tools.
- Proofread and edit content to ensure grammatical accuracy, coherence, and adherence to style guide and client guidelines.
- Meet deadlines and work on multiple projects simultaneously, if required.
Required Skills and Qualifications:
- Exceptional writing, editing, and proofreading skills with a keen eye for detail.
- Experience doing research using multiple sources is an added advantage.
- Excellent command of the English language and strong communication skills.
- Ability to meet deadlines.
- Graduate in English literature or related field is an added advantage.
- Experience with text-based AI, LLM models is an added advantage.
