Trane Technologies is seeking a dynamic individual for the role of ServiceNow Solutions Engineer in Bangalore. Aspiring candidates should possess a graduate degree in any field and exhibit a keen interest in technology solutions. This position is open to freshers, offering an excellent opportunity for those looking to kickstart their careers in the technology industry. The selected candidate will be part of a vibrant team dedicated to implementing and optimizing ServiceNow solutions to enhance operational efficiency.
Company Name: Trane Technologies
Job Role: ServiceNow Solutions Engineer
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Bangalore
Role and Responsibilities:
- Deep Functional and Technical knowledge of the Platform, and experience in delivering medium to large-scale implementations.
- Evaluate business needs propose suitable solutions for Low Code development, and perform due diligence to arrive at an optimal solution considering technical feasibility.
- Provide guidance and technical leads on Design & Solutioning, Compliant with Enterprise Architecture.
- Experience in maintaining CMDBs, Asset Management, and other Asset/Configuration Management repositories in the Organization. Excellent understanding of Infrastructure configurations, CI classes, and their relationships.
- Integration Capabilities with third-party applications using REST APIs, SOAP; Knowledge of Integration Hub and Flow Designer for creating Integrations and automating processes.
- Perform ServiceNow Platform Upgrades; Identify and address performance bottlenecks in ServiceNow Instances.
- Possess Knowledge of IT Operations Management, configurations & ITOM offerings.
- Good knowledge of Event Management, Discovery, Service Mappings and Knowledge on HRSD will be a value add.
- Experience in Performance Analytics and reporting.
Required Skills and Qualification:
- ServiceNow Platform Expertise includes its architecture, table structure, and core functionalities, Configuring and customizing ServiceNow ITSM, ITOM, APM, and CSM modules.
- Experience with knowledge management and using AI/ML-based search and Automation Techniques.
- Hands-on Experience with Flow Designers, REST APIs, and P2P integrations with third-party applications.
- Deep knowledge of scripting, and a strong technical understanding of the ServiceNow framework and Architecture.
- Experience in version upgrades including Cloning, and migration of data from instances.
- Experience/Understanding in key techs within ServiceNow like MID Server Administration, ACLs, ATFs, and Performance Analytics.
- Create Technical documents & handbooks to present the application design, code & testing scripts.
- Experience with Agile SCRUM and SAFe methodologies preferred.
- Strong Understanding of Change & Release management & ITIL concepts.
- Preferably CSA, and CAD certifications.
