Accenture is currently seeking candidates for the role of Application Tech Support Practitioner in Hyderabad. Applicants should have completed 15 years of full-time education, indicating a bachelor’s degree or equivalent qualification. With experience requirements ranging from 0 to 2 years, this position welcomes both fresh graduates and individuals with limited experience in technical support. As an Application Tech Support Practitioner at Accenture, candidates will play a crucial role in providing technical assistance and troubleshooting solutions for various applications. This position offers a rewarding opportunity for individuals to apply their knowledge and skills in a fast-paced and dynamic work environment.
Company Name: Accenture
Job Role: Application Tech Support Practitioner
Education Required: 15 years of full-time education
Experience Required: 0-2 years
Job Location: Hyderabad
Role and Responsibilities:
- Provide technical support to clients, troubleshooting issues related to Microsoft Windows Desktop Management.
- Communicate with clients to accurately define their issues and design solutions based on deep product knowledge.
- Collaborate with cross-functional teams to resolve complex technical issues.
- Ensure the smooth functioning of systems and applications by monitoring and maintaining them.
Required Skills and Qualification:
- Experience in Customer Service Operations.
- Strong understanding of technical support processes and procedures.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously. – The candidate should have a minimum of 0-2 years of experience in Microsoft Windows Desktop Management.
- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering exceptional technical support.
