Amazon is currently seeking fresh talent for the position of SPS Associate, based in Tamil Nadu. This role is open to candidates with any graduation degree, except for BE, BTech, and MBA freshers, showcasing the company’s commitment to diversity and inclusivity in its workforce. With no prior experience required, this opportunity is ideal for recent graduates looking to kick-start their careers in a renowned global organization. As an SPS Associate at Amazon, individuals will have the chance to delve into supply chain operations and contribute to the company’s commitment to excellence in customer service and logistics.
Company Name: Amazon
Job Role: SPS Associate
Education Required: Any Graduation (other than BE, BTech and MBA Freshers
Experience Required: Freshers
Job Location: Tamil Nadu
Role and Responsibilities:
- Demonstrates effective, clear, and professional written and oral communication in Tamil and English Language.
- Ability to handle inbound and outbound calls along with email support in Tamil and English Language,
- Candidates should be living or willing to relocate to Chennai and work remotely within the City limits.
- Candidates should have Fixed Line internet (High-speed broadband) and Power back to support for the duration of his/her Shift time.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
- Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channels including improvement suggestions.
- Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Selling Partner’s issues and questions.
Required skills and Qualification:
- Tamil and English Proficiency.
- Any Graduation (other than BE, BTech, and MBA Freshers) Language: English.
- Technical (Computers & Internet) savvy is required.
- Committed Selling Partner advocate, driving process & tool improvements.
- Enthusiasm and strong self-motivation.
- Strong prioritization and time management skills, with a high degree of flexibility.
- Embrace constant change with flexibility and good grace.
- Demonstrate an appropriate sense of urgency for contact response time in the face of variable workflow.
- Demonstrates effective communication, composure, and professional attitude.
- Exemplary performance record, particularly with regard to quality & productivity
- Desired skill sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.
