Cognizant is currently seeking fresh talent for the position of Senior Process Executive Data, based in Chennai. This role prioritizes candidates with a Bachelor’s degree or equivalent practical experience, offering a broad scope for individuals from various educational backgrounds. With no prior professional experience required, this opportunity is ideal for freshers eager to embark on their professional journey in the field of data processing. As a Senior Process Executive at Cognizant, individuals will have the opportunity to contribute to the company’s data management operations and gain valuable insights into the industry’s best practices.
Company Name: Cognizant
Job Role: Senior Process Executive – Data
Education Required: Bachelor’s degree or equivalent practical experience preferred
Experience Required: Freshers
Job Location: Chennai
Role and Responsibilities:
- Effectively address client queries with timeliness and accuracy.
- Build and nurture relationships with the clients to understand and meet their requirements while ensuring effective business delivery.
- Provide relevant client-specific statements and information as per the requests received.
- Support the team in performing various ad hoc tasks and activities assigned to the group,self.
- Contribute towards process improvement ideas on productivity accuracy and turnaround time.
- Knowledge Management.
- Update SOP as per the agreed frequency.
- Customer Relationship Management.
- Liaise with all the client stakeholders (sales force front desk personnel traders account managers relationship managers and credit officers)via phone, email, and chats to ensure faster and more accurate resolution of breaks of both economical and non-economic.
- Process Improvements and Process Adherence, Adhere to operating procedure guides and ensure 100% compliance with policies.
- Support the team in various ad hoc tasks and activities assigned to the group.
- Contribute towards process improvement ideas on productivity accuracy & turnaround time.
Required Skills and Qualification:
- MS Excel.
- MS Office.
- IT business support.
- Engineering & Design.
- Speaking English.
- Procure to Pay – Payroll.
