Cognizant, a global leader in information technology, consulting, and business process outsourcing services, is currently seeking freshers for the role of Senior Process Executive – Data in Chennai. This position emphasizes a preference for candidates with a Bachelor’s degree or equivalent practical experience in education. As a Senior Process Executive – Data at Cognizant, individuals will have the opportunity to begin their careers in a dynamic and innovative environment, learning from industry experts and gaining hands-on experience in data processing tasks at an advanced level. Responsibilities include analyzing and managing data, ensuring accuracy and quality, and contributing to the efficiency and success of various projects.
Company Name: Cognizant
Job Role: Senior Process Executive – Data
Education Required: bachelor’s degree, or equivalent practical experience preferred
Experience Required: Freshers
Job Location: Chennai
Role and Responsibilities:
- Effectively address client queries with timeliness and accuracy.
- Build and nurture relationships with the clients to understand and meet their requirements while ensuring effective business delivery.
- Provide relevant client-specific statements and information as per the requests received.
- Support the team in performing various ad hoc tasks and activities assigned to the group,self.
- Contribute towards process improvement ideas on productivity accuracy and turnaround time.
- Knowledge Management.
- Update SOP as per the agreed frequency.
- Customer Relationship Management.
- Liaise with all the client stakeholders (sales force front desk personnel traders account managers relationship managers and credit officers)via phone, email, and chats to ensure faster and more accurate resolution of breaks of both economical and non-economical in nature.
- Process Improvements and Process Adherence,Adhere to operating procedure guides and ensure 100% compliance to policies.
- Support the team in various ad hoc tasks and activities assigned to the group.
- Contribute towards process improvement ideas on productivity accuracy & turnaround time.
Required Skills and Qualification:
- MS Excel.
- MS Office.
- IT business support.
- Engineering & Design.
- Good To Have Skills.
- Speaking English.
- Procure to Pay – Payroll.
