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(Freshers) "ANSYS" Hiring: Technical Support Engineer On June 2021 @ Pune



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Company:         ANSYS

Website:           www.ansys.com

Eligibility:       BE/B.Tech

Experience:    Freshers

Location:        Pune

Job Role:       Technical Support Engineer

JOB SUMMARY:

Company Profile:

Founded in 1970, ANSYS employs nearly 3,000 professionals, many of whom are expert M.S. and Ph.D.-level engineers in finite element analysis, computational fluid dynamics, electronics, semiconductors, embedded software and design optimization. Our exceptional staff is passionate about pushing the limits of world-class simulation technology so our customers can turn their design concepts into successful, innovative products faster and at lower cost.

Job Description:
1. Apply engineering expertise and knowledge of simulation techniques to provide highest level technical support to customers and Channel Partners​ for Ansys Discovery & SpaceClaim family of products

2. Adhere to support processes to ensure high-quality, timely customer service that results in customer satisfaction​

3. Develop technical expertise in one or more simulation areas ​

4. Submit suggestions for product improvement, when needed. File defect reports and verify fixes adhering to defect reporting processes. May also participate in field testing of new releases to ensure that new features and workflows will address customer requirements​

5. On an as-needed basis, support Sales and Marketing by conducting demonstrations, webinars, online training, and other meetings​

6. Participate in other strategic team and company initiatives, as needed​

Candidate Profile:
Education:
Required Education and degree type: BE/B.Tech in Mechanical/Aerospace Engineering or related field​

Required Skills:

1. Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English​

2. Strong organizational and time management skills, possesses a sense of urgency​

3. Ability to work independently with minimal supervision, as well as with others in a diverse team environment

4. Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages​

5. Customer service aptitude

6. Knowledge of the use of Ansys Discovery or Ansys SpaceClaim products is a plus

7. Ability to travel domestically up to 10% of time​

 













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