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(Freshers) "Amdocs" Hiring: Software Support Engineer On May 2021 @ Pune



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Company:       Amdocs

Website:         www.amdocs.com

Eligibility:      Bachelors Degree

Experience:    Freshers

Location:         Pune

Job Role:       Software Support Engineer

JOB SUMMARY:

Company Profile:

Amdocs is the market leader in customer experience software solutions and services for the world’s largest communications, cable, entertainment and media service providers. For more than 30 years, Amdocs solutions, which include BSS, OSS, network control, optimization and network functions virtualization, coupled with professional.

Job Description:
1. You will provide engineering expertise to troubleshoot, modify and engineer software solutions and configurations to ensure the product/solution performs within optimal design specifications.

2. You will investigate, debug and reproduce issues, provide fixes and workarounds and verify changes to ensure continued operability of the software solution.

3. You will demonstrate continuous improvements and increased efficiency to the software or business processes utilizing Software Engineering tools, innovative techniques and the reuse of existing solutions.

4. You will contribute to meeting the SLAs and KPIs as applicable for the account and unit - for example, responsiveness, resolution, software quality, etc.

5. You will communicate with internal/external customers to enhance the understanding of customer problems, and verify that an appropriate resolution has been applied.

Candidate Profile:
Qualifications: Bachelors Degree in Science/IT/Computer Science or equivalent

Required Skills:
1. Strong technical, analytical, problem solving, and communication skills

2. Required knowledge in C++, Java, SQL & Unix

 

   












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