Aavas Financiers is conducting a walk-in drive for the role of Back Office Operations at their Jaipur office. They are looking for graduates with experience ranging from 0 to 5 years, making this a great fit for both freshers and experienced candidates. The walk-in interviews are scheduled from 5th November 2024 to 13th November 2024, with timings from 9:30 AM to 5:30 PM
Company Name: Aavas Financiers
Job Role: Back Office Operations
Education Required: Any Graduate
Experience Required: 0 – 5 years
Job Location: Jaipur
Walkin Date: 5th November 2024 – 13th November 2024, 9.30 AM – 5.30 PM
Hiring Type: Walkin
Roles and Responsibilities:
- Must be able to handle customers on calls meeting the required KPIs(Call Count, Talk Time & AHT, Call Quality, Compliance, Opportunity Count with good quality, File Login & Disbursement).
- Customers must be engaged and informed about the company’s product offerings.
- Need to adhere to the communication protocols, regulations, and guidelines.
- Able to reply to customer inquiries over Call/ Phone.
- Should be able to convert Leads into quality opportunities.
- Should be able to convert opportunity into login and disbursement further through customer/ branch follow-up.
- Have to be detail-oriented with the business to understand customer’s queries.
- Need to escalate issues and seek advice when faced with complex issues/ problems.
- Must be able to suggest improvement ideas that decrease time, improve accuracy, or strengthen controls.
Required Skills and Qualifications:
- Excellent problem-solving skills.
- Basic Excel knowledge.
- Good negotiation skills.
- Verbal and Written Communication Skills.
- Relationship management.
- Knowledge about the finance process(Sales).
Walkin Date and Venue:
Walkin Date: 5th November 2024 – 13th November 2024, 9.30 AM – 5.30 PM
Walkin Venue: 2nd Floor, Southend Square, 201-202, Daga Path, Industrial Area, Hans Vihar, RIICO Industrial Area, Mansarovar, Jaipur, Rajasthan 302020.
