Accenture is hiring for the position of Customer Service New Associate at their Pune location. The role is open to graduates from any field, with 0 to 1 year of experience. This is an excellent opportunity for individuals looking to begin their career in customer service with a global leader like Accenture, offering exposure to diverse clients and industries.
Company Name: Accenture
Job Role: Customer Service New Associate
Education Required: Any Graduate
Experience Required: 0 – 1 year
Job Location: Pune
Roles and Responsibilities:
- Supports existing client relationships by responding to client queries and requests promptly and effectively working with clients on inquiries and ensuring client expectations are met.
- Identifies and resolves problems and transactions for issues involving client experience.
- Performs research, analyzes data and follows up with other functional departments to answer ad-hoc client queries on a wide variety of investment, operational, compliance and regulatory topics.
- Ensures that all individual trades and accounts have been reviewed and verified.
- Prepares and delivers weekly, monthly and quarterly valuation reports to clients.
- Supports the onboarding of new clients including interfacing with Legal, Sales and Relationship Management.
- Liaises with Fund Managers in developing and overseeing the implementation of support strategies to service existing clients.
Required Skills and Qualifications:
- Retirement Solutions – Retirement Planning Services.
- Any Graduation.
