Accenture is currently recruiting for the position of Customer Service New Associate in Mumbai. This role is open to candidates with any graduation degree and requires 0 to 1 years of experience. It presents an excellent opportunity for individuals looking to kick-start their career in customer service with one of the world’s leading consulting and professional services firms.
Company Name: Accenture
Job Role: Customer Service New Associate
Education Required: Any Graduation
Experience Required: 0 to 1 years
Job Location: Mumbai
Role and Responsibilities:
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
- Your primary interaction is within your own team and your direct supervisor.
- In this role you will be given detailed instructions on all tasks.
- The decisions that you make impact your own work and are closely supervised.
- You will be an individual contributor as a part of a team with a predetermined, narrow scope of work.
- Please note that this role may require you to work in rotational shifts.
Required Skills and Qualifications:
- Customer service – Inbound.
- Customer service – Outbound.
- Customer Service Management.
- Effective Verbal Communications.
- Effective Written Communication.
- Collaboration and interpersonal skills.
- Commitment to quality.
- Written and verbal communication.
- Ability to manage multiple stakeholders.
- Ability to perform under pressure.
