Accenture, a global leader in consulting, technology services, and outsourcing, is currently hiring for the role of Application Support Engineer in Bengaluru. Candidates applying for this position are required to have completed 15 years of full-time education, ensuring a strong educational background to excel in this role. With a preference for candidates with 0 to 2 years of experience, Accenture provides an excellent opportunity for both fresh graduates and those with some professional experience to join their esteemed team. As an Application Support Engineer, you will be involved in providing technical support and resolving issues related to applications, contributing to the smooth functioning of various business processes.
Company Name: Accenture
Job Role: Application Support Engineer
Education Required:15 years of full-time education
Experience Required: 0-2 years
Job Location: Bengaluru
Role and Responsibilities:
- Provide technical support to customers and resolve their issues related to customer service operations.
- Collaborate with cross-functional teams to identify and solve issues within multiple components of critical business systems.
- Ensure customer service operations are running smoothly by monitoring and maintaining the systems.
- Document and communicate technical solutions to customers and stakeholders.
Required Skills and Qualifications:
- Strong understanding of customer service operations.
- Experience with desktop transformation.
- Experience in providing technical support to customers.
- Knowledge of monitoring and maintaining critical business systems.
- Ability to collaborate with cross-functional teams.
- Excellent documentation and communication skills. Additional Information:
- The candidate should have a minimum of 0-2 years of experience in customer service operations.
- The ideal candidate will possess a strong educational background in software engineering, computer science, or a related field.
- This position is based at our Bengaluru office.
