Accenture is seeking an Application Tech Support Practitioner to join their team in Hyderabad. The ideal candidate should have 15 years of experience, although the educational requirement is flexible, ranging from no formal education to up to two years of relevant education. This role involves providing technical support for applications, ensuring smooth operations, and troubleshooting issues as they arise.
Company Name: Accenture
Job Role: Application Tech Support Practitioner
Education Required: 0-2 year
Experience Required:15years
Job Location: Hyderabad
Role and Responsibilities:
- Provide exceptional customer service operations to clients, accurately defining client issues and designing resolutions based on deep product knowledge.
- Act as the ongoing interface between the client and the system or application, utilizing exceptional communication skills to keep world-class systems running.
- Utilize desktop transformation skills to provide efficient and effective support to clients.
- Collaborate with cross-functional teams to ensure timely and effective resolution of client issues.
Required Skills and Qualifications:
- Provide exceptional customer service operations to clients, accurately defining client issues and designing resolutions based on deep product knowledge.
- Act as the ongoing interface between the client and the system or application, utilizing exceptional communication skills to keep world-class systems running.
- Utilize desktop transformation skills to provide efficient and effective support to clients.
- Collaborate with cross-functional teams to ensure timely and effective resolution of client issues.
