Atria Convergence Technologies Ltd is currently welcoming candidates to join their team as Customer Support Executives in Hyderabad, Telangana. This opportunity is open to individuals with any graduate degree, making it an inclusive gateway into the field of customer support. Freshers are encouraged to apply for this full-time, permanent position, offering a stable career path. The walk-in date for interested candidates is scheduled for the 27th of September 2023, providing a convenient and immediate opportunity to embark on a fulfilling journey with Atria Convergence Technologies Ltd in the vibrant city of Hyderabad.
Company Name: Atria Convergence Technologies Ltd
Job Title: Customer Support Executive
Qualification: Any Graduate
Experience Required: Fresher
Job Type: Full-time, Permanent
Walk-in Date: 27th September 2023
Job Location: Hyderabad, Telangana
Job Description:
Role Description:
- To provide customer satisfaction on every call / e-mail.
- To ensure closure of the ticket / e-mail within the prescribed TAT.
- To provide speedy resolution.
- Willingness to work in 1 rotational week off & rotational Shifts.
- To resolves product or service problems by clarifying the customer’s complaint.
Qualification/ Skills Required:
- UG: Any Graduate
- Communication Skills
Desired Candidate Profile:
Key Result Areas: This role will drive high performance customer service by ensuring the desired level of productivity, call quality, SME skills, resolution providing skills are as per the organizations required norms.
Languages: Hindi, Telugu, English
Role: Customer Service
Salary: 2,20,000
Industry: Telecom / ISP
Functional Area: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations – Other
Employment Type: Full Time, Permanent
Key Skills voice process inbound voice support customer service Skills highlighted with are preferred keys kills.
Walk-in Date & Venue:
Date & Time:
- 27th September – 6th October, 10.00 AM – 3.00 PM
Venue:
- ACT Fibernet 8-2-618/B, 11 Rd, Masab Tank – Banjara Hills Rd, Mithila Nagar, Banjara Hills, Hyderabad, Telangana 500034 – Mob No. 9963387680
