Aera Technology is offering an internship opportunity for Automation Engineer Interns in Pune. This position is open to candidates with a degree in Computer Science, Information Technology, or a related field, who graduated in 2023 or after. The ideal candidate should possess strong programming skills, especially in SQL, Python, or any other scripting language, along with excellent problem-solving abilities and attention to detail. Previous experience in technical support or customer service would be advantageous. As an Automation Engineer Intern at Aera Technology, individuals will have the opportunity to apply their technical skills in a real-world setting, contributing to the development of innovative automation solutions.
Company Name: Aera Technology
Job Role: Automation Engineer Intern
Job Type: Internship
Education Required: Having a degree in Computer Science, Information Technology, or a related field; graduated in 2023 or after
Skills Required: Strong programming skills, particularly in SQL, Python or any other scripting language.
Excellent problem-solving skills and attention to detail.
Good to have previous experience in technical support or customer service.
Job Location: Pune
Role and Responsibilities:
- Collaborate with the Support team to identify opportunities for automation in support workflows.
- Design and develop tools/scripts to automate repetitive tasks and improve efficiency in problem analysis and troubleshooting.
- Work closely with the Support team to curate content in support tickets, ensuring accurate and relevant information is captured for LLMs.
- Assist in the creation and maintenance of knowledge base articles and documentation.
- Participate in team meetings and contribute ideas for improving support processes and customer experience.
- Other duties as assigned.
Required Skills and Qualification:
- Having a degree in Computer Science, Information Technology, or a related field; graduating in 2023 or after.
- Strong programming skills, particularly in SQL, Python or any other scripting language.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and in a team environment.
- Strong communication skills, both verbal and written.
- Good to have familiarity with automation tools and frameworks (e.g., Ansible, Puppet, Chef).
- Good to have previous experience in technical support or customer service.
