Amazon is actively recruiting for the position of Content Reviewer in Bangalore, welcoming fresh graduates to join their team. Aspiring candidates for this role should possess a Bachelor’s degree, reflecting Amazon’s emphasis on educational qualifications. The role of a Content Reviewer is crucial in upholding the quality and standards of content on the platform. In this position, individuals will be responsible for evaluating and ensuring the accuracy of various types of content, contributing to the overall integrity of Amazon’s services. This opportunity in Bangalore not only serves as an entry point for recent graduates but also offers a chance to be part of a global e-commerce giant known for its innovation and customer-centric approach.
Company Name: Amazon
Job Role: Content Reviewer, Amazon
Education Required: Bachelor’s degree
Experience Required: Fresher
Job Location: Bangalore
Role and Responsibilities:
- Internet Advertiser Review.
- Review web sites for content quality based on Content Guidelines.
- Thoroughly check ad content with quality and accuracy.
- Approve or disapprove new and changed ad submissions based on policy guidelines.
- Analyze data and evaluate trends/ patterns.
- Writing customer-facing emails to address concerns and report issues.
- Troubleshooting issues related to Advertisers.
- Maintaining Updates & Documentation and Monitoring workflow.
- Escalating questions/issues from the team regarding the process and cascading updates to the team.
- Preparing & Maintaining Training documents, Wiki pages with updates, SOPs & any other documents.
- Preparing weekly process reports & sending these out to the concerned people.
- Monitoring workflow and re-assignment in the team & handling shift-issues, daily standups, updates and escalations.
- Review & Maintain internal process quality –
- Maintaining high internal quality of the processes by performing quality audits.
- Providing specific & timely feedback to policers on errors & trends.
- Should be flexible to work in night shifts and rotational weeks off’s.
Required Skills and Qualification:
- Bachelor’s degree.
- Speak, write, and read fluently in English.
- Experience with Microsoft Office products and applications.
Preferred Qualification:
- Knowledge of Excel at an advanced level.
