Amazon is seeking candidates for the position of Cloud Support Associate in Bangalore. This role is open to individuals who hold a Bachelor’s degree and have up to one year of relevant experience. As a Cloud Support Associate, you will play a crucial role in assisting customers with their cloud-related inquiries and issues, ensuring a high level of service and technical support
Company Name: Amazon
Job Role: Cloud Support Associate
Education Required: Bachelor’s degree
Experience Required: 0 – 1 year
Job Location: Bangalore
Roles and Responsibilities:
- Learn and use groundbreaking technologies.
- Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs.
- Interact with leading technologists around the world and resolve customer issues.
- Drive customer communication during critical events.
Required Skills and Qualifications:
- Bachelor’s degree OR equivalent experience in a technical position.
- 0-1 years of experience in Linux/Windows Systems administration OR Database design and Optimization OR BigData Analysis OR Network administration OR Dev-ops.
- Troubleshooting/ Support experience.
- Programming/ scripting experience (Java, Perl, Ruby, C#, and/or PHP).
- Excellent oral and written communication skills.
- Self-starter who is excited about technology.
