Amazon, the global e-commerce giant, is offering an exciting opportunity for freshers in Mumbai as a DCO Trainee. This role requires candidates to have a high school diploma or equivalent qualification, making it accessible to a wide range of individuals eager to launch their careers. As a DCO Trainee at Amazon, successful candidates will have the chance to learn and develop skills in various aspects of the company’s operations, contributing to the efficient functioning of the Distribution Center Operations. Located in Mumbai, this position provides a vibrant work environment within one of the world’s most innovative companies, offering valuable opportunities for professional growth and advancement.
Company Name: Amazon
Job Role: DCO Trainee
Education Required: High school or equivalent diploma
Experience Required: Freshers
Job Location: Mumbai
Role and Responsibilities:
- You support DC (Data Center) infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.),
- Follow the instruction and perform routine operation activities on hardware, operating systems, or spare parts, including rack install, server break/fix, rack decom etc.
- Follow a well-defined SOP (Standard Operation Procedure) to replace a hardware component, or a media spare.
- You work as part of a team performing similar tasks. When shifts change, you need to hand off work to co-workers.
- You pay attention to the severity of the issue and work to resolve the issue within the stated SLA (Service Level Agreement).
- You document your work in a ticket tracking system.
- A portion of your work will include inventory management (e.g., identifying, receiving and deploying hardware components).
- You follow well-defined information security policies and physical safety practices.
- You are expected to escalate when your work deviates from established processes or procedures.
- You may be asked to escort a visitor or contractor at your site.
- As a team member of the AWS global support team, you conduct your work in a professional manner and may be trusted to represent AWS with various.
- All our builders are expected to Work safely, securely, and inclusively, always.
- This position also has a physical component requiring the ability to lift & rack equipment up to 18kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
- This role involves covering 24×7 shift rotation.
Required Skills and Qualification:
- High school or equivalent diploma.
- STEM classes or vocational course curriculum education.
- Are 18 years of age or older.
- Experience with Microsoft Office products and applications.
- Work 40 hours/week, and overtime as required.
- Work 10 hour shifts as needed.
- Experience managing work and priorities through a ticketing system and coordination with Manager.
- Knowledge of computer hardware components and operating systems.
