AMD, a renowned technology company, is currently seeking qualified candidates for the position of Network Engineer 1. The ideal candidate for this role should possess a Bachelor’s degree in technology or any other field, demonstrating a strong educational foundation. While prior experience is beneficial, the company is open to considering individuals with 0-2 years of experience, making this an excellent opportunity for recent graduates. The job location for this position is in the vibrant city of Hyderabad, India.
Company Name: AMD
Job Role: Network Engineer 1
Education Required: Bachelor’s degree in Technology
Experience Required: 0-2 years
Job Location: Hyderabad, India
Job Roles and Requirements:
- 24×7 Remote Network Monitoring & Management.
- Own the networking issues connecting and supporting the corporate and shared network environment.
- Processing the queue of managed support tickets.
- Perform basic troubleshooting of issues alerted by the monitoring system, update the tickets with up-to-date details and a summary.
- Provide 1st level technical support on network related issues.
- Coordinate and work with the vendors for WAN/Internet link issues/flaps.
- Manage and maintain vendor scheduled maintenances.
- Provide hardware support & maintenance for all networking components.
- Manage existing and new networking solutions, including monitoring the network stability and uptime.
- Escalate any critical issues/incidents identified via proactive monitoring to the L2 team for more detailed investigation.
- Responding and documenting outages and circuits down through incident reporting.
- Responsible for ensuring back up is performed in accordance to business/department guidelines.
- Provide monthly reporting on agreed Key Performance Indicators.
- Documentation and change control.
- Involve in SNMP Network management.
- Monitor event logs and services to be proactive in identifying potential issues.
- Prepare Trend Analysis based on link Usage and Hardware Utilization (CPU, Memory, ports, etc.,).
- Attend scheduled network change calls impacting the network monitoring.
Job Requirements:
- Bachelor’s degree in technology or any other bachelor’s degree.
- 0-2 years of Enterprise / Telecom Network infrastructure relevant experience.
- Detailed, oriented with excellent communication skills (written & oral) particularly the ability to communicate with staff who aren’t technically trained.
- Presentation skills, quick learner, self-initiated, team player, open to work in shifts to support and monitor the Global Network Infrastructure.
- Excellent interpersonal skills needed to work with various levels of technical staff members.
- Strong analytical and problem-solving skills with demonstrated ability to execute against deadlines.
- Manage and prioritize multiple tasks. Ability to manage timelines and meet tight deadlines.
- Self-motivated, constructive and positive attitude.
- Possess good understanding of infrastructure management processes; knowledge on ITIL framework.
- Experience as a Network Administrator & hands-on experience in the above areas will be an added advantage.
Skills Required:
- Remote Network monitoring and ticket queue management.
- Knowledge on network monitoring for Large Data Centers, Large WAN/Network environment.
- Up-to-date knowledge and understanding of your employer’s business and industry needs, as well as the technical demands.
- Knowledge/experience on network device administration (Cisco, Juniper, F5 BigIP, Riverbed, Wireless, Fiber optic skills, MPLS/WAN/LAN management).
- Knowledge/experience with inter-network routing architectures, and the underlying network security technologies.
- Recognize the importance of customer focus and/or of serving the needs of the end user.
- Productivity Tools: Word, Excel, PowerPoint & Visio.
