ANZ (Australia New Zealand) is looking to hire fresh graduates and postgraduates for the position of Operations Analyst at their Bangalore office. Eligible candidates should have completed degrees in BCom, BBA, BBM, MCom, or MBA. This role offers a valuable opportunity for freshers to launch their careers in operations within a leading international financial institution.
Company Name: ANZ(Australia New Zealand)
Job Role: Operations Analyst
Education Required: Graduation/PG (BCom, BBA, BBM, MCom, MBA)
Experience Required: Freshers
Job Location: Bangalore
Role and Responsibilities:
- Ensure that both the bank and its clients are protected from errors that may result in a financial loss or reputation loss to both parties.
- Follow up where necessary to meet customer needs.
- Provide any written concerns from customers to TL/Manager together with proposed solutions.
- Ensure internal service level agreements are met through meeting individual set targets.
- Ensure all functions performed meet banking and compliance guidelines.
- High quality of work and taking ownership to resolve any customer queries and complaints efficiently and effectively.
- Conducts checks before processing, ensuring all document details are accurate, and verifies transactions.
- Identify and recommend initiatives to improve the performance of the functional process to management.
- Develop tools and techniques as a part of continuous improvements.
- Communicate well with peers/ stakeholders to ensure customer expectations have been met and exceeded.
Required Skills and Qualifications:
- Freshers who have completed graduation/PG (BCom, BBA, BBM, MCom, MBA)
- Excellent oral and written communication skills.
- Enjoys working in a collaborative team environment.
- Ability to multi-task, highly adaptable to change and ambiguity.
- Proactive, shows initiative, and keen to try new things.
- Flexible working night shifts.
- Flexible working on weekends.
