Bank of America Off Campus Drive 2024 for Team Members in Gandhinagar
Bank of America is currently hiring for the position of Team Member in Gandhinagar. This role is open to candidates with any graduate degree and requires 0-2 years of experience. Joining Bank of America as a Team Member provides a valuable opportunity for individuals to embark on a career in the banking sector. Located in Gandhinagar, this role offers a dynamic work environment where individuals can contribute to the success of the organization while gaining valuable experience and skills. Whether you’re a fresh graduate or have some experience under your belt, Bank of America welcomes candidates who are enthusiastic, proactive, and eager to learn.
Company Name: Bank of America
Job Role: Team Member
Education Required: Any Graduate
Experience Required: 0-2 Years
Job Location: Gandhinagar
Role and Responsibilities:
- Respond to customer requests in a timely manner by processing Claims and Chargebacks / working on Customer requests / working on deceased customer accounts / review potential fraud alert which is out sorted by fraud filters to protect our customers from fraud while also protecting the bank’s assets.
- Investigate the claim to identify suspicious activities on the claims and look for recovery opportunities as per the procedure.
- Determine the best course of action for the Customer to resolve the claim or set the correct expectations.
- Maintaining the KPIs and KRAs of the process.
- The primary responsibility is to review potential fraud alerts which is out sorted by fraud filters to protect our customers from fraud while also protecting the bank’s assets.
- The fraud analyst would require documenting the research conducted to support the decision taken on alert.
- The associate will be expected to complete a targeted number of decisions per hour, as well as be measured on decision accuracy.
- This position requires the achievement of productivity and fraud prevention goals while ensuring compliance with policies and procedures as well as applicable regulatory requirements.
Required Skills and Qualificat6ions:
- Graduation (Any Stream)
- Certifications If Any.
- 0-2 Years.
- Ability to work well under pressure.
- Ability to multitask and adapt to change.
- Proficient with Microsoft Office Tools.
- Fundamental understanding of Banking.
- Good Communication Skills (both written and oral)
- Strong analytical skills.
- Detail oriented.
- Proven Problem-Solving Skills.
- Self-motivated and results-orientated.
