Accenture Off Campus Drive 2024 for New Associates in Mumbai
Accenture is currently recruiting for the position of Customer Service New Associate in Mumbai. This role is open to candidates with any graduation degree and requires 0 to 1 years of experience. It presents an excellent opportunity for individuals looking to kick-start their career in customer service with one of the world’s leading consulting and professional services firms.
Company Name: Accenture
Job Role: Customer Service New Associate
Education Required: Any Graduation
Experience Required: 0 to 1 years
Job Location: Mumbai
Role and Responsibilities:
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
- Your primary interaction is within your own team and your direct supervisor.
- In this role you will be given detailed instructions on all tasks.
- The decisions that you make impact your own work and are closely supervised.
- You will be an individual contributor as a part of a team with a predetermined, narrow scope of work.
- Please note that this role may require you to work in rotational shifts.
Required Skills and Qualifications:
- Customer service – Inbound.
- Customer service – Outbound.
- Customer Service Management.
- Effective Verbal Communications.
- Effective Written Communication.
- Collaboration and interpersonal skills.
- Commitment to quality.
- Written and verbal communication.
- Ability to manage multiple stakeholders.
- Ability to perform under pressure.