Genpact Off Campus Drive 2024 for Management Trainee in Noida
Genpact is hiring fresh graduates for the position of Management Trainee at their Noida location. This opportunity is ideal for recent graduates looking to start their careers in a dynamic and fast-paced environment. As a Management Trainee at Genpact, you’ll gain valuable experience in business operations with a global leader in business process management.
Company Name: Genpact
Job Role: Management Trainee
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Noida
Roles and Responsibilities:
- Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
- Respond to email/ phone queries related to disputed invoice.
- Research and analyze the disputes/ deductions in ERP.
- Follow-up with various departments to get supporting documents/ info for dispute/ deductions resolution.
- Find opportunities and recommend solutions for process and automation improvements.
- Daily reporting of individual portfolios to track and supervise the past dues.
- Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact.
- Work as a phenomenal teammate to process any Adhoc request in a timely manner.
- Deliver quality customer service by researching and responding to all internal & external partners’ inquiries quickly, optimal and expertly.
- Call out problems to senior staff members and or management as appropriate.
Required Skills and Qualifications:
- Any Graduate.
- Strong Communication Skills (verbal and written).
- Good customer handling skills.