Ericsson Off Campus Drive 2024 for Application Support Engineer in Noida
Ericsson is looking to hire fresh graduates for the role of Application Support Engineer at their Noida location. This position is open to candidates with a degree who are ready to begin their careers in the technology sector.
Company Name: Ericsson
Job Role: Application Support Engineer
Education Required: Degree
Experience Required: Freshers
Job Location: Noida
Roles and Responsibilities:
- Be responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support.
- Change Introduction impact analysis Support.
- Able to investigate, debug and reproduce issues, provide fixes and workarounds, and verify changes to ensure continued operability of the software solution.
- Contribute to meeting the SLAs and KPIs as applicable for our customers.
- Handle calls/bridges for ongoing Issues and update all stakeholders on progress/ analysis/ resolution.
- Be part of our shift roaster to cover operational needs.
Required Skills and Qualifications:
- Degree in Software Engineering or similar.
- Solid Linux/Unix handling knowledge.
- Scripting (e.g. Shell, Python, Ansible).
- Experience in container technologies e.g. Docker/ Kubernetes.
- Knowledge on Grafana, Elastic search is a merit.
- Able to do standard configurational changes and regular application upgrades using SOP/ MOP.
- Meritorious is Oracle database experience.
- Meritorious is to have demonstrated ability from Mobile Commerce, online banking, or the IT area of the financial sector that have worked in.
- ITIL processes knowledge is a merit.
- Knowing or having background in service operations (problem, event, incident mgmt.) and service transition (change and knowledge mgmt.)
- Fluent in spoken and written English.
- Exceptional communication skills, both written and verbal.
- Excellent active listening skills.